Support Request Form - Sinapse Print - Training Simulators & Software for the Printing Industry

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Support Request Form

If you’re filling this form, it’s because you have a problem and we don’t like that. In order to quickly help you , please describe it below. We will contact you as soon as possible to help you in its resolution.

P l e a s e g i v e u s y o u r d e t a i l s :

(* : obligatory field)

* Your Name :

Your Title :

* Company/organisation:

* Telephone :

* Fax :

* E-mail :

* S i m u l a t o r N a m e

* License

* Version

* Operating System

P l e a s e d e s c r i b e t h e p r o b l e m :

* Simulator mode

Type of problem

Module

Error Message (if applicable)

Description

F r e q u e n c y

Always Happens
Random
Can be made to happen (depends on operator's action). Please describe:

I would like on-line support. Il would be available on :

Attached file (you can attach a screen capture or a log file to your request)

- Arabic, Finnish, Korean, Japanese now available in Sheetfed Simulator - Windows 7 versions of simulators now available - London WorldSkills in 2011 to use Sinapse Simulators - Denmark and Italy hold Simulation seminars - Poland installs 2nd Sheetfed simulator - Norwegian Print Association installs first Sheetfed Simulator - UPM-Kymmene takes delivery of new generation Heatset simulator - TEVTA Egypt installs first 2 simulators - BCIT in Canada installs Flexo & Sheetfed Simulator - Hunan China adds Flexo & Sheetfed simulators - Asian User Meeting in Beijing attended by 6 countries - New Finnish installation at Heltech in Helsinki - Transcontinental adds Sheetfed simulator to its distance learning package for Mexico - Beijing University adds second set of simulators: now has total of 37: Sheetfed, Flexo, Gravure, Heatset - CORBPP in Poland adds Flexo simulator - Island of La Réunion orders 2nd Sheetfed Simulator - Korea, Latin America, Indonesia :new distributors join Sinapse network - Pamplona Spain installs Sheetfed simulator Vistaprint Canada installs first SHOTS Sheetfed simulator - Jyvaskyla and Metropolia in Finland install SHOTS, Flexo, Heatset - AIDO in Spain installs Flexo - Toppan installs first SHOTS in Japan – in Japanese - Heidelberg North-East Africa installs SHOTS in Egypt and becomes regional distributor - PT Gramedia, Indonesia, installs first SHOTS - Hungary : 1st Flexo simulator in Budapest - Hdm Stutttgart installs 6th simulator, 2nd heatset - Le Telegramme signs for multiyear training program with Newspaper Simulator - Total Simulators installed now > 1700 - Supercolor (Italy) installs Sheetfed Simulator - RR Donnelley using simulators in 40+ sites - UPM now offering simulator-based training courses - FTA Training Certificate now available for Flexo Simulator Curriculum - Hersant Media installs newspaper simulators at 4+ sites – 3 year extended use contract - Flexo and Newspaper Simulators now available in CHINESE - Nampak in Nigeria and Shorewood in US still happily using Gravure simulators - French Government recommends simulators for all vocational print degree schools- - Packaging Gravure Simulator now available in German - GATF/Sinapse Training Certificate now available for qualified simulator users - Indonesia installs second set of Heatset and Sheetfed simulators – and connects them to press console. - Transcontinental now in 5th year of multisite simulator (Heatset/Sheetfed) contract

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